💎 Refund Policy on RevealMe
We want to keep things simple, transparent, and fair for both fans and models. Here’s everything you need to know about refunds on RevealMe.
📦 Gem Packages
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All Gem package purchases are final.
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Gem top-ups are non-refundable, so please double-check your selection before completing a purchase.
🎥 Services (Cam, Phone, Reveals, Customs, etc.)
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Services are non-refundable, except in special circumstances.
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If you purchased a service but did not receive it, you can:
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Request a refund directly from your History page, or
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Contact Support for further help.
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When you request a refund, the model is notified and given a short time to accept or reject the request before an admin reviews and makes the final decision.
⚡ Custom Service Tip:
When purchasing custom services, please make your timeframe expectations clear upfront. This avoids misunderstandings and ensures smoother delivery.
🔑 Subscriptions
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Subscriptions are non-refundable, except in special cases.
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You must contact Support immediately if you experience an issue.
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Failure to contact us right away will result in the refund being rejected.
💬 Messages
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Messages are non-refundable.
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Remember: you have the choice whether to reply or not, so please purchase wisely.
📅 Bookings
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Bookings are binding once confirmed.
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If you pay for a booking but fail to complete your end, the model may choose to retain 100% of the fee as compensation for their wasted time and availability.
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Please only make a booking when you are fully prepared to follow through.
✅ When Refunds Will Be Accepted
Refunds may be approved in the following circumstances:
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If a model does not deliver the agreed action or goal tipped during a Tip Show → contact Support.
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If a model does not deliver the agreed custom service within the agreed timeframe → contact Support.
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If a booking was accepted but did not take place → contact Support.
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If a subscription did not load the content → please provide a screen recording of the issue and contact Support.
⏳ Important: Gems paid to models have a 24-hour clearance window. You must contact Support within this time if you experience an issue and require a refund. Failure to do so may result in your refund request being denied.
Contact SUPPORT here
⚠️ Important Note
Refunds are reviewed on a case-by-case basis. Abuse of the refund system may result in restricted access to services or account suspension.
